How We Work

Our clients are pharmacists who own or are looking to buy a pharmacy.

They’re looking for expertise when it comes to pharmacy specific bookkeeping and payroll.

They’re looking for a bookkeeper that shares their values – people that care about their pharmacy and want to see it prosper.

They want a bookkeeper that works with a sense of urgency and are quick to get back to them. Our clients are ready to incorporate proven workflow modernisations and are enthusiastic about implementing the Beezwax way of doing things, to improve their efficiency and save them money and most importantly, time.

Our clients are part of the new wave of pharmacists who know that a tough retail market is no time to be complacent – and the only way to compete and thrive is by ensuring their business is operating at 100% capacity.

Steps to working with us

Get in touch! Talk to us about your needs and what you want from the relationship with your bookkeeper. We can advise on the optimal time for a change over and can help you navigate the process of parting ways with your current bookkeeper.

  • We will put together a no-obligation proposal that takes into account how much work is involved – things like the  number of staff, number of bank accounts and your number of credit cards.
  • Once you’ve approved the proposal, we set up a convenient start date for you and get ready for the show to begin.
  • Our practice management software will send you a checklist with the information we require to ensure a smooth beginning; all the boring stuff like bank details, bank statements, phone numbers and your ABN. Once you provide all this information as quickly as you can and the software marks it as complete, the automated reminders will stop harassing you.
  • We set up a time for our team to come and visit you on site, wherever you are in Australia.
  • Our tech team will be in touch to install the required software prior to the on-site visit.
  • The payroll team will also book a time with you to introduce themselves and walk you through the payroll procedures and software.
  • Our team then comes and sets things up and provides on-site training for all required staff; answering any questions you may have so the process is clear.  

Parting ways with your bookkeeper

We know how scary it can be to let your bookkeeper go...

No one loves confrontation and it’s difficult to tell someone their services are no longer required. 

While it can be an uncomfortable conversation to have, it’s one that is paramount if you want to benefit your business and level-up when it comes to systems, processes and workflow; ultimately saving you time and money. Below are some of the lines we’ve given other pharmacists when they’ve asked how they can deliver the blow gently and professionally. 

What you can say…

  • “As the business continues to grow, I’ve decided to use industry specific professionals and service providers. I’ve come to realise that using specialists is a real plus for my business. I’m choosing to move my bookkeeping over to a pharmacy specific bookkeeper as he really understands the specific challenges pharmacy is facing.”
  • “Pasquale is a pharmacy friend of mine, and is now offering bookkeeping services. Because pharmacy is such a niche industry, I’ve decided to move over to his bookkeeping business to see what industry specific advice and insights he can offer me.”
  • “The retail game is getting tougher and tougher, and if I’m going to survive I need to really trim the fat and ensure that all of my advisors have skin in the game. I’ve decided to swap bookkeepers purely for that reason and thank you enormously for your efforts and wonderful work so far.”
  • “It’s not me, it’s you” (not advised).